BS BIP 2208 – Customer services collection. Quality service, competitive business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002
Cross References: BS 8477:2007 BS EN ISO 9001 BS EN ISO 9004:2009 BS ISO 10002:2004 ISO/TS 10004 BS ISO 10006:2003 BS ISO 10007:2003 BS 10012 BS ISO/IEC 20000-2:2005 BIP 0050
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